Frequently Asked Questions
1. Are your wines and spirits authentic?
Yes. All our bottles are 100% authentic, sourced from verified distributors. As key distributors to major importers in Nigeria, we ensure top-quality products with no compromises.
2. Do you offer same-day delivery?
Yes. We deliver across all parts of Lagos within 60 minutes for orders placed during our service hours. Every order is handled with care, speed, and discretion.
3. Do you deliver outside Lagos?
Yes. We deliver nationwide across Nigeria, typically within 1–3 days, depending on your location. All deliveries are handled through our trusted partner companies and brought to the nearest accessible point for your convenience.
4. How are delivery fees calculated?
Delivery fees depend on your location and order size. The exact cost is clearly displayed at checkout – no hidden charges.
5. Are your prices inclusive of VAT?
Yes. All applicable taxes, including VAT, are transparently included. What you see at checkout is exactly what you pay.
6. Do you handle bulk and event orders?
Yes. We curate selections for weddings, birthdays, corporate events, and private celebrations. View our available event packages here. Contact us directly for tailored recommendations and pricing.
7. Can you recommend drinks based on my budget or occasion?
Certainly. Whether you’re selecting a gift, building a home bar, or planning a celebration, we provide personalized, expert recommendations tailored to your taste, occasion, and budget.
8. Do you offer customized gift packages?
Yes. We craft exclusive, personalized gift packages featuring premium wines and spirits, designed to impress and elevate every occasion.
9. What payment methods do you accept?
We accept Credit/Debit Cards, mobile payments, online bank transfers, and other secure online options. Every transaction is handled with confidentiality and safety in mind.
10. What is your return policy?
Due to the sensitive nature of alcoholic products, returns are only accepted for damaged or incorrect items. Please contact us within 4 hours of delivery for prompt resolution.
11. Is there an age requirement to purchase?
Yes. You must be 18 years or older to purchase alcohol. Age verification may be required upon delivery.
12. What types of drinks does Right Drinks offer?
We offer a curated selection of premium wines, champagnes, whiskies, cognacs, gins, vodkas, liqueurs, and other fine spirits, suited for refined tastes, special occasions, and elevated everyday enjoyment.
13. How can I place an order with Right Drinks?
Orders can be placed directly through our website in a few simple steps. For bulk or special requests, contact us directly for personalized assistance.
14. How do I contact Right Drinks for support?
Our support team is available for product inquiries, recommendations, bulk orders, or delivery questions. Reach us via the contact details on our website or on Whatsapp for prompt assistance.
15. Can I modify or cancel my order?
Yes. Orders can be modified before delivery is completed. If your order has already been paid for, contact us via WhatsApp to make changes or cancel the order before it reaches you.
16. Does Right Drinks offer payment refunds?
Yes. Refunds are issued only for orders that are damaged, incorrect, or undelivered. Once your claim is verified, we process refunds within 1 hour and securely to the original payment method.
17. Do you sell wholesale?
Yes. We offer wholesale and bulk purchase options for retailers, corporate clients, and event planners. Contact us directly to discuss pricing, availability, and partnership opportunities.
18. Are your products safe to purchase online?
Absolutely. All transactions are processed through secure payment systems, and every order is handled with professionalism, care, and discretion.
19. Do you have a pickup location?
Yes. Although we operate primarily through our online platform, you can collect your orders directly at our pickup location: 23, Aremu Olatunbosun Street, Oshodi, Lagos State. For convenience, we continue to offer fast delivery across Lagos and nationwide.
20. Can I track my order?
Yes. Once your order is confirmed, you can receive updates directly from us or via the contact details provided for our trusted logistics partner.